Not insurance. Health care. Membership primary care in Southeast Tennessee and Northwest Georgia.

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For individuals and families

Your provider. Their actual phone number. $89 a month.

No copay at the desk. No claim filed. No three week wait for fifteen minutes you did not get. One membership covers your visits, your routine labs, and over 1,000 medications.

You are paying for insurance and still cannot get in to see anyone.

Here is what most people run into. The next available appointment is three weeks out. When you get there you get seven minutes, because the practice has to see enough patients to survive on what insurance pays. A month later a bill arrives for an amount nobody quoted you.

None of that is your provider's fault. It is what happens when a practice runs on insurance billing.

We took the billing out. That is the whole model. Our providers keep small panels, so they have time. We charge one flat monthly price, so you know it before you walk in.

Both columns, on purpose.

Most practices tell you what they cover. Here is both, because finding out in an emergency room is worse.

Covered

Unlimited office visits with your provider
Same or next day appointments, for members
Annual physical and routine lab work
Chronic disease management
Well woman care, men’s and women’s health
In-office procedures including laceration repair, skin lesion removal, joint injection, cerumen removal
Over 1,000 maintenance medications, delivered
Call, text, or email your care team directly
Telehealth, through Spruce

Not covered

Hospital care and inpatient stays
Specialist care, we coordinate it but do not cover it
Emergency room and urgent care visits
Surgery
Imaging, though we have negotiated cash rates with local centers, often cheaper than what you would pay toward a deductible
Brand name and specialty medications outside the formulary

Membership is not insurance. We recommend every member carry coverage for major medical events, and we can connect you with a local agent.

Pricing

Four rates and one fee. That is the whole price list.

No tiers, no upgrade path, no most popular badge. The receipt on the right is the entire pricing model, including the one time enrollment fee and what membership does not cover.

A minor can enroll on their own, without a parent enrolling, at $60 a month. That rate does not include the pharmacy benefit. The $35 child rate is the dependent rate on a family account.

There is no long-term contract and no cancellation penalty. You can cancel with 30 days' written notice. The enrollment fee is $75, once, per family, and it applies to individual and employer accounts alike.

Direct Primary Care AssociatesPLLC

Individual membership

NO CLAIMS FILED
Office visits Unlimited
Appointment wait Same or next day
Annual physical and labs Included
Maintenance medications 1,000+
Call, text, or email your provider Included
Hospital and inpatient care Not covered
Specialist care Coordinated only
Emergency and urgent care Not covered
Surgery Not covered
Imaging Cash rates

TOTAL

Adult, age 18 and over $89 / mo
Child under 18, on a family account $35 / mo
Family rate $248 / mo
Minor enrolling on their own $60 / mo
Enrollment fee, one time, per family $75

Family maximum applies to two adults and two or more children under 18. The minor rate is for a minor enrolling without a parent and carries no pharmacy benefit. Membership covers care delivered by DPCA. It is not insurance.

Membership makes the most sense if

01

You have a high deductible plan.

A year of membership usually costs less than your deductible, and it covers the care you actually use. Your plan stays for the things it is genuinely for.

02

Somebody in your house has a condition that needs managing.

Diabetes, blood pressure, thyroid, cholesterol. These need regular contact with someone who knows you, not an appointment you keep pushing because of the copay.

03

You have a family and the copays add up.

Two adults and two children hit the $248 family maximum. Every visit after that costs nothing at the desk.

Also worth saying plainly: if you have no insurance at all, membership covers your primary care but it does not cover a hospital stay. Talk to us before you decide it is enough on its own.

Three steps, about five minutes

STEP 01

Sign up online.

Pick your clinic, add your household, and enter payment.

STEP 02

Get your welcome email.

Onboarding happens virtually through Spruce, or with help from the care team if you would rather do it with a person. You set up your account, complete your intake, and book your first visit.

STEP 03

Book your first visit.

Your provider takes a full history, does a comprehensive physical, and runs a lab evaluation. That is what your wellness plan gets built from. It runs longer than you are used to, on purpose.

Records transfer from your current doctor works the same way it does at any other practice. You sign a records release, we request your chart, and it comes across before or shortly after your first visit. The care team walks you through it.

DPCA has taken the doctors office experience from a nightmare to a dream.
The Rogers Family, members

The things people ask before they join.

Insurance and coverage

Is this insurance?

No. DPCA is a membership medical practice, not an insurance company. Your membership covers the care our providers deliver in our clinics. It does not cover hospital stays, specialists, emergency care, or surgery. We recommend every member carry coverage for major medical events, and we can connect you with a local agent who handles that.

I already have insurance. Does DPCA still make sense?

For most people, yes. A year of membership usually costs less than a deductible, and it covers the care you actually use most: visits, routine labs, and everyday medications. Members with insurance keep it for the things membership does not cover, which is hospital care, specialists, emergencies, and surgery. Many pair DPCA with a high deductible plan for exactly that reason.

Do you take Medicare?

DPCA has opted out of Medicare. Medicare beneficiaries may enroll under a private contract and may not bill Medicare for DPCA services.

Membership and cost

What does membership cost?

Adults age 18 and over are $89 a month. Children under 18 are $35 a month on a family account, and the family maximum is $248 a month for two adults and two or more children under 18. A minor enrolling on their own is $60 a month without the pharmacy benefit. There is a one time $75 enrollment fee per family. There is no copay at check-in and no deductible, because we do not file a claim for our care.

Can I enroll my child without enrolling myself?

Yes. A minor can enroll without a parent enrolling. That membership is $60 a month and does not include the pharmacy benefit. If a parent is already a member, a child under 18 is $35 a month on the family account, with a $248 family maximum for two adults and two or more children.

Is there a contract, an enrollment fee, or a cancellation penalty?

There is no long-term contract. You can cancel with 30 days' written notice, and there is no cancellation penalty. There is a one time $75 enrollment fee per family, and it applies to individual and employer accounts alike.

Getting care

Can I get a same day or next day appointment?

Yes, if you are a member. We cap how many members each provider takes, which is what makes same or next day appointments possible. You can see your provider's calendar and book directly, send a message through Spruce, or call the clinic. DPCA is appointment only and does not take walk-ins, so book or call rather than dropping in.

How do I reach my provider between visits?

Call, text, or email your care team directly. Most questions get answered without an appointment at all. You are not routing through a phone tree to leave a message with someone who will call you back tomorrow.

Do you offer telehealth?

Yes. Telehealth visits are available to members through Spruce, which is also how you call, text, and message your care team.

Do you see children?

Yes, from age 2. DPCA sees patients age 2 and older, including well child checks. We do not see patients under 2.

Joining DPCA

How do I become a member?

Sign up online in a few minutes using the Join DPCA button, or call the clinic nearest you and we will walk you through it. Once you are enrolled you get a welcome email and then you book your first visit.

What happens at my first visit?

Your provider takes a full history, does a comprehensive physical, and runs a lab evaluation. That is what your individualized wellness plan is built from. It is a longer visit than you are used to, on purpose.

Always accepting new patients.

Sign up online in a few minutes, or call the clinic nearest you and we will walk you through it.